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Remote Customer Support Salary at AI Startups
Base pay from 18 open roles at 8 AI companies that list a salary range. Annual USD.
25th percentile
$108K
Median
$123K
75th percentile
$153K
Percentiles use the midpoint of each posted range. Lowest posted $48K, highest $214K.
Pay by role
| Role | Company | Salary range |
|---|---|---|
| Senior Assigned Support Engineer (AMER)Remote, Canada; Remote, United States | GitLab | $126K–$214K |
| Manager, Support Engineering (AMER)Remote, Canada; Remote, United States | GitLab | $115K–$194K |
| Senior Customer Support Systems AdministratorSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States | Mercury Technologies | $154K–$193K |
| Staff Designated Support EngineerUS-TX-Remote | Snowflake | $146K–$192K |
| Customer Support ManagerRemote - United States | Cribl | $116K–$181K |
| Senior Manager, Customer Support & SuccessRemote, US | Novo | $145K–$165K |
| Support Engineer, U.S. Government Support Remote, United States | GitLab | $95K–$161K |
| Support Engineer (AMER)Remote, Canada; Remote, United States | GitLab | $87K–$146K |
| Drone Platform Integration & Network Support EngineerUS Remote | Skydio | $103K–$145K |
| Senior Technical Support EngineerRemote - United States | Cribl | $90K–$141K |
| Manager, Technical Support National SecurityUS Remote | Skydio | $115K–$140K |
| Manager, Technical SupportUS Remote | Skydio | $100K–$130K |
| Customer Support Manager - RiskSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States | Mercury Technologies | $115K–$130K |
| Cloud Support EngineerRemote - United States | AlphaSense | $100K–$111K |
| Technical Support SpecialistUS Remote | Skydio | $60K–$100K |
| Customer Support Specialist - RiskSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States | Mercury Technologies | $59K–$72K |
| Enterprise Support SpecialistPhoenix, AZ; New York, NY; San Francisco, CA; Los Angeles; CA, United States - Remote | DoorDash | $48K–$71K |
| Customer Support Specialist San Francisco, CA, New York, NY, Portland, OR, or Remote within United States | Mercury Technologies | $48K–$58K |
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